Exactly this. Everything official that’s come out of the club stinks of reactionary again. I’ve said it before elsewhere on this site- comments on this forum have a suspiciously big impact on what happens behind the scenes. They treat it as “you spoke, we listened” when really when it comes to toilets/facilities/prices, they shouldn’t HAVE to wait until we say something about it. It’s bare basic stuff.
If nobody uttered a peep in contempt, they wouldn’t have even painted the stadium a fresh coat of grey or any of that. They’d just carry on serving the bare minimum- the bare minimum which they justify as ‘acceptible.’