That was the turning point of the season. Before that match on 20th October, our stats were (including cups) P16 W9 D5 L2. We were playing well, perhaps over-achieving a bit, but the 4-4-2 was bringing results.
Since that match we have P36 W7 D7 L22. Keates panicked and stopped playing they system that worked well with the squad of players at his disposal, he blamed the players for his mistakes, morale sank and we know what happened.